Business Process Automation (BPA) is the use of software to automate repeatable business tasks.
How can business process automation benefit my business ?
Less human input means more time for your employees to work on mission-critical things. It also means faster delivery to your customers and less error in the process.
Businesses that use business process automation also increase employee retention since having to perform repetitive tasks is time-consuming and tedious. By relieving them of these tasks they can focus on your customers and their professional growth.
What is Robotic Process Automation (RPA) ?
Robotic Process Automation (RPA) is a cutting-edge technology that streamlines repetitive tasks by simulating human actions. By leveraging RPA software, businesses can automate routine activities such as data entry with ease. No coding or technical expertise is required to deploy an RPA bot. Simply install the pre-built software and it will run smoothly on top of your existing systems, without requiring access to databases or APIs.
On the other hand, Business Process Automation (BPA) goes a step further by automating more complex processes that are unique to a particular organization. BPA solutions are custom-made to fit the specific needs of the business and are often integrated into their data systems or linked to APIs.
Both RPA and BPA are embracing the power of Artificial Intelligence (AI) and Machine Learning to enhance their capabilities. This integration enables these technologies to process unstructured data such as emails, images, and audio files with remarkable accuracy. The result is a highly personalized user experience, as the technology can quickly understand and respond to changing user requirements.
As part of a Digital Transformation Plan, both RPA and BPA are required to deliver the best results.